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Multiple disk failed and loop lost in MCC environment

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Category:
metrocluster
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metrocluster
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Applies to

  • MetroCluster(Two nodes)
  • FAS9000

Issue

  • There are multiple disks failed in the two nodes:

        Node 1
        Local broken disks

        RAID Disk    Device                   HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
        ---------    ------                   ------------- ---- ---- ---- ----- --------------    --------------
        not responding    B1_SW1_D5:10.126L13    2a    0   12  FC:A   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)
        not responding    B1_SW1_D5:10.126L17    2a    0   16  FC:A   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)
        not responding    B1_SW1_D5:11.126L56    10a   0   3   FC:B   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)
        not responding    B2_SW2_D6:11.126L57    10b   0   4   FC:B   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)
        not responding    B2_SW2_D6:11.126L68    10b   0   15  FC:B   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)

        Node 2
        Local broken disks

        RAID Disk    Device                   HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
        ---------    ------                   ------------- ---- ---- ---- ----- --------------    --------------
        not responding    B1_SW1_D5:11.126L27    10a   1   0   FC:B   0   SAS 10000 1713523/3509295616 1716957/3516328368 (fast zeroed)

  • The following error in EMS log:

    1/3/2022 18:43:16   FAS9000-02
    ERROR         fci.device.login.failure: A login failure has occurred between Fibre Channel adapter 2b and processor device B2_SW2_D6:10.126 (0x02060a00), with error subcode 0x703.

  • The ATTO (B2_SW2_D6:10.126L0) cannot be seen in a loop.

     FC-to-SAS Bridge:
                    B2_SW4_D8:10.126L0           : ATTO     FibreBridge7600N 4.20  FB7600N103891
            B2_SW4_D8:10.shelf10  : DS224-12  Firmware rev. IOM12 A: 0270  IOM12 B: 0270
            B2_SW4_D8:10.shelf11  : DS224-12  Firmware rev. IOM12 A: 0270  IOM12 B: 0270
            B2_SW4_D8:10.shelf12  : DS224-12  Firmware rev. IOM12 A: 0270  IOM12 B: 0270

 

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