Skip to main content
NetApp Knowledge Base

Multiple Disks Missing in MetroCluster due to shelf power loss

  1. Last updated
  2. Save as PDF
Views:
44
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • MetroCluster
  • Power Distribution Unit (PDU)
  • Power Supply Unit (PSU)

Issue

  • The following errors are seen in AutoSupport:
(MULTIPLE DISKS MISSING) ERROR
(SYNCMIRROR PLEX FAILED) ALERT
  • EMS reports this message for all disks in the shelf:

raid.config.filesystem.disk.missing:info]: File system Disk 0m.i3.1L3 Shelf 10 Bay 14 [NETAPP X4012W123ADF1213 NA51] S/N [XXXXXXXXXXXX] UID [XXXXXXXX:XXXXXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.

Shelf Vent logs report that both modules rebooted:

Module Reboot: Startup type 1-Cold boot (regVal:0x80)
Module Reboot: Startup type 1-Cold boot (regVal:0x80)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.