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MetroCluster down due to Power Outage

  1. Last updated
    Dec 31, 2024
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62
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
MetroCluster
Last Updated:
12/31/2024, 11:01:09 AM

Applies to

  • MetroCluster 
  • ONTAP 9

Issue

  • All nodes in a MetroCluster are down.
  • Multiple power degraded  alerts  reported on EMS  logs for shelf and chassis:

[?]  Sat Dec 07 14:07:21 +0800 [node01: dsa_worker2: ses.status.psWarning:error]: DS224-12 (S/N SHFNCxxxxxxxxxx) shelf 32 on channel fswitch02:8 power warning for Power supply 1: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom left.
[?]  Sat Dec 07 14:07:21 +0800 [node01: dsa_worker4: ses.status.psWarning:error]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 51 on channel fswitch02:8 power warning for Power supply 1: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom left.
[?]  Sat Dec 07 14:07:21 +0800 [node01: dsa_worker5: ses.status.psWarning:error]: DS224-12 (S/N SHFNCxxxxxxxxxx) shelf 30 on channel fswitch02:8 power warning for Power supply 1: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom left.
[?]  Sat Dec 07 14:07:21 +0800 [node01: dsa_worker3: ses.status.psWarning:error]: DS224-12 (S/N SHFNCxxxxxxxxxx) shelf 31 on channel fswitch02:8 power warning for Power supply 1: warning status; DC undervoltage. This module is on the rear of the shelf at the bottom left.
[?]  Sat Dec 07 14:12:26 +0800 [node01: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[?]  Sat Dec 07 14:12:26 +0800 [node01: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
[?]  Sat Dec 07 14:21:00 +0800 [node01: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1. Chassis temperature is too low..
[?]  Sat Dec 07 23:10:40 +0800 [node01: env_mgr: monitor.chassisPowerSupply.off:notice]: Chassis power supply 1 off.
[?]  Sat Dec 07 14:44:50 +0800 [node01: env_mgr: callhome.chassis.ps.off:error]: Call home for CHASSIS POWER SUPPLY OFF: PS 1

  • Multiple power faults reports on AutoSupport subject message:

HA Group Notification (CHASSIS POWER SUPPLY DEGRADED: PS 1) ERROR
HA Group Notification (CHASSIS POWER SUPPLY OFF: PS 1) ERROR
HA Group Notification (SHELF POWER INTERRUPTED) ERROR
HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.) ERROR
HA Group Notification (SHELF POWER SUPPLY WARNING) ERROR

 

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