Skip to main content
NetApp Knowledge Base

Mediator installation fails due to kernel mismatch

  1. Last updated
    Jun 18, 2025
  2. Save as PDF
Views:
421
Visibility:
Public
Votes:
1
Category:
metrocluster
Specialty:
metrocluster
Last Updated:
6/18/2025, 10:32:50 AM

Applies to

  • MetroCluster IP
  • SnapMirror Active Sync
  • ONTAP Mediator (new installation)
  • Rocky Linux 9.2, 9.4 (may apply to general Rocky 8 and 9, and supported RedHat Enterprise Linux versions)

Issue

Mediator installer aborts with (see installation.log)
      Error: Unable to find a match: kernel-devel-5.14.0-427.13.1.el9_4.x86_64

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.