Skip to main content
NetApp Knowledge Base

InterclusterBrokenConnection Alert

  1. Last updated
  2. Save as PDF
Views:
135
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • MetroCluster
  • ONTAP 9
  • SnapMirror peering configured

Issue

  • InterclusterBrokenConnection Alert ASUPs are being repeatedly triggered
  • cluster peer ping command errors when ran on one of the MetroCluster but the other one is fine
Example:
  • Site A (reporting 'interface_reachable')

Site-A::> cluster peer ping
Node: Site-A-01      Destination Cluster: Site-C
Destination Node IP Address       Count  TTL RTT(ms) Status
---------------- ---------------- ----- ---- ------- -------------------------
Site-C-07               3.2.1.36      1   54  11.096 interface_reachable
Site-C-07               3.2.1.169     1   54  10.858 interface_reachable
Site-C-08               3.2.1.37      1   54  11.553 interface_reachable
Site-C-08               3.2.1.170     1   54  10.801 interface_reachable
...
Node: Site-A-01      Destination Cluster: Site-B
Destination Node IP Address       Count  TTL RTT(ms) Status
---------------- ---------------- ----- ---- ------- -------------------------
Site-B-01               1.2.3.116     1   64 
                                  0.8129999999999999 interface_reachable
Site-B-01               1.2.3.180     1   64   0.315 interface_reachable
Site-B-02               1.2.3.117     1   64   0.755 interface_reachable
Site-B-02               1.2.3.181     1   64   0.338 interface_reachable

  • Site B (reporting 'unreachable')

Site-B::> cluster peer ping 
Node: Site-B-01      Destination Cluster: Site-C
Destination Node IP Address       Count  TTL RTT(ms) Status
---------------- ---------------- ----- ---- ------- -------------------------
Site-C-07               3.2.1.36      1   56  11.356 interface_reachable
Site-C-07               3.2.1.169     1   56  10.699 interface_reachable
Site-C-08               3.2.1.37      1   56  11.128 interface_reachable
Site-C-08               3.2.1.170     1   56   10.58 interface_reachable
...
Node: Site-B-01      Destination Cluster: Site-A
Destination Node IP Address       Count  TTL RTT(ms) Status
---------------- ---------------- ----- ---- ------- -------------------------
Site-A-01               1.2.3.178        1    -       - unreachable
Site-A-02               1.2.3.179        1    -       - unreachable
...
Node: Site-B-02      Destination Cluster: Site-A
Destination Node IP Address       Count  TTL RTT(ms) Status
---------------- ---------------- ----- ---- ------- -------------------------
Site-A-01               1.2.3.178        1    -       - unreachable
Site-A-02               1.2.3.179        1    -       - unreachable
...

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.