Skip to main content
NetApp Knowledge Base

False positive ATTO bridge unreachable alert reported

  1. Last updated
  2. Save as PDF
Views:
52
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster FC
  • ATTO FibreBridge
  • ATTO bridge managed via in-band and secured (Ethernet access disabled)

Issue

  • ONTAP reporting ATTO bridge unreachable via out-of-band managed, even though the device is managed in-band:

 HA Group Notification (Health Monitor process schm: StorageBridgeUnreachable_Alert[200000xxxxxxx]) ALERT

  • ATTO bridge responds to requests and is reachable via FC (output truncated): 

ClusterA::> storage bridge run-cli -name ATTO_bridge -command Info
[Job 123456] Job is queued: Executing ATTO CLI command "Info" on bridge "ATTO_bridge"..
Device Status = Good
Unsaved Changes = None
Device = "FibreBridge 7500N"
Serial Number = FB7500Nxxxxxx
Device Version = 3.40
..

  • sysconfig -a the output shows the ATTO bridge and shelves/drives connected to it 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.