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Fail to create MetroCluster  interface with error messages "operation timeout"

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metrocluster
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Applies to

  • MetroCluster IP
  • ONTAP 9

Issue

  • When configuring a new MetroCluster, it fails to create the MetroCluster IP interfaces with the below error messages:

MCCIP01::> metrocluster configuration-settings interface create -cluster-name MCCIP01 -home-node MCCIP01-01 -home-port e0a -address 192.168.100.120 -netmask 255.255.255.0 -vlan-id 220

Warning: Verify that the attached switches' RCF has been updated with the VLAN ID
value specified using "-vlan-id" parameter before proceeding further.
Do you want to continue? {y|n}: y

[Job 274] Job is queued: Metrocluster Interface Create Job.
[Job 274] Creating interface.
[Job 274] Retrying the operation.
[Job 274] Creating interface.
[Job 274] Retrying the operation.
[Job 274] Creating interface.
[Job 274] Retrying the operation.
[Job 274] Creating interface.
[Job 274] Retrying the operation.
[Job 274] Creating interface.
[Job 274] Retrying the operation.
[Job 274] Verifying if the partner cluster is reachable.
[Job 274] Creating interface.
[Job 274] Job failed: Failed to create an interface for port "e0a-220" node
"MCCIP01-01" in cluster "MCCIP01". Reason: Timeout: Operation
"kern_metrocluster_interface_setup_iterator::create_imp()" took longer than 25
seconds to complete [from mgwd on node "MCCIP01-02" (VSID: -3) to kernel at
169.254.250.207] Use the "metrocluster operation show" command to view detailed
error information. Resolve the errors, then try the command again.

MCCIP01::> metrocluster operation show
Operation: interface-create
State: failed
Start Time: 9/20/2022 16:08:41
End Time: 9/20/2022 16:12:07
Errors: Failed to create an interface for port "e0a-220" node "MCCIP01-01" in cluster "MCCIP01". Reason: Timeout: Operation "kern_metrocluster_interface_setup_iterator::create_imp()" took longer than 25 seconds to complete [from mgwd on node "MCCIP01-02" (VSID: -3) to kernel at 169.254.250.207]

 

  • The command "metrocluster interconnect adapter show" shows different IP address and VLAN-id:

MCCIP01::> metrocluster interconnect adapter show
Adapter Link
Node Adapter Name Type Status IP Address Port Number
------------ --------------- ------- ------ ----------- -----------
MCCIP01-01 e0a-10 iWARP UP 10.0.10.1 e0a-10
MCCIP01-01 e0b-20 iWARP UP 10.0.20.1 e0b-20
MCCIP01-02 e0a-10 iWARP UP 10.0.10.2 e0a-10
MCCIP01-02 e0b-20 iWARP UP 10.0.20.2 e0b-20
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