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Failed to assign mediator mailbox disk. Reason: No mediator mailbox found

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Category:
metrocluster
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MetroCluster
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Applies to

  • MetroCluster IP
  • Mediator

Issue

  • Error reported while adding Mediator to MetroCluster:

Failed to assign mediator mailbox disk on node "Nodename". Reason: No mediator mailbox found. Ensure that the mediator is healthy and mediator disks are connected properly to all the nodes. Use the "storage iscsi-initiator show -label mediator" and "storage disk show -container-type mediator" commands to verify that the nodes are able to discover the mediator disks, then try the command again.

Contact technical support if retry fails.

  • metrocluster configuration-settings mediator show reporting one or multiple connection status as false:

Mediator IP     Port    Node                    Configuration Connection

                                                Status        Status

--------------- ------- ----------------------- ------------- -----------

                        node_A_2                true          false

                        node_A_1                true          true

                        node_B_2                true          false

                        node_B_1                true          false

 

  • Mediator disks are not visible on all nodes

 

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