Cluster Network Degraded due to CRC errors in MCC-IP ISL
Applies to
- MCC-IP
- BES-53248
- ISL ports
Issue
- Multiple CRC errors reported on each node in the cluster, for the ports connected to the same MCC-IP switch
Fri May 13 01:17:01 +0000 [node_name-1: vifmgr: callhome.clus.net.degraded:alert]: Call home for CLUSTER NETWORK DEGRADED: CRC Errors Detected - High CRC errors detected on port e0b node node_name-1
Fri May 13 12:30:39 +0000 [node_name-2: vifmgr: callhome.clus.net.degraded:alert]: Call home for CLUSTER NETWORK DEGRADED: CRC Errors Detected - High CRC errors detected on port e0b node node_name-2
- System health alerts:
Node node_name-1
Monitor controller
Alert ID NodeIfInErrorsWarnAlert
Alerting Resource node_name-1/e0b
Description The percentage of inbound packet errors of node "node_name-1" on interface "e0b" is above the warning threshold.
Monitor ethernet-switch
Alert ID ClusterIfOutErrorsWarn_Alert
Alerting Resource switch_name-2/Slot: 0 Port: 10 25G - Level
show tech-support
for the switch where the errors are coming from:
*************** show interface counters ***************
Port InOctets InUcastPkts InMcastPkts InBcastPkts InDropPkts Rx Error
--------- ---------------- ---------------- ---------------- ---------------- ---------------- ----------------
0/9 139864898626 59960779 4592 3945 1521 0
0/10 103340373759 47928943 4591 3788 1284 0
0/14 10718354822 4527651 23670 99 18615 69897
MCC-IP-IS 225773291301 65228181 44944 200 39998 69897
Port OutOctets OutUcastPkts OutMcastPkts OutBcastPkts OutDropPkts Tx Error
--------- ---------------- ---------------- ---------------- ---------------- ---------------- ----------------
0/9 141838456127 59474271 110175 10280 34250 34250
0/10 102658610094 49021013 110182 10421 31086 31082
*************** show logging buffered ***************
...
<189> May 13 09:12:57 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33083 %% NOTE Session 0 of type 3 started for user serveradmin connected from 10.87.26.51.
<190> May 13 09:12:35 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(960) 33081 %% INFO Interface 0/14 attached to MCC-IP-ISL1.
<189> May 13 09:12:34 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33080 %% NOTE Link Up: 0/14
<190> May 13 09:12:34 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(1040) 33078 %% INFO Interface 0/14 detached from MCC-IP-ISL1.
<189> May 13 09:12:34 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33078 %% NOTE Link Down: 0/14
<190> May 13 09:12:31 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(960) 33075 %% INFO Interface 0/14 attached to MCC-IP-ISL1.
<189> May 13 09:12:30 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33074 %% NOTE Link Up: 0/14
<189> May 13 09:12:29 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33072 %% NOTE Link Down: 0/14
<190> May 13 09:12:29 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(1040) 33071 %% INFO Interface 0/14 detached from MCC-IP-ISL1.
<190> May 13 09:12:28 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(960) 33069 %% INFO Interface 0/14 attached to MCC-IP-ISL1.
<189> May 13 09:12:27 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33068 %% NOTE Link Up: 0/14
<189> May 13 09:12:27 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33066 %% NOTE Link Down: 0/14
<189> May 13 09:12:27 switch_name-2-1 TRAPMGR[trapTask]: traputil.c(753) 33064 %% NOTE Link Up: 0/14
<190> May 13 09:12:26 switch_name-2-1 DOT3AD[dot3ad_core_lac]: dot3ad_db.c(1040) 33062 %% INFO Interface 0/14 detached from MCC-IP-ISL1.
Unknown