Bridge unexpected reboot due to Parity Error
Applies to
- ATTO FibreBridge 7500
- Bridge FW 3.40
Issue
bridge unexpected rebootautosupport message
Example:
Tue Feb 26 14:34:54 UTC [node1: dsbridge_admin: callhome.bridge.reboot.unexp:alert]: Call home for Bridge Unexpected Reboot: FB7500N10xxxx
- Bridge logs contain error dump from the reboot:
Example:
055373 21:54:39 08/24/23 CRIT Parity Error Detected. Source: Acceleration Engine. Code:
055374 21:54:39 08/24/23 CRIT 0x80
055375 21:54:39 08/24/23 CRIT Parity Error. Additional Code: 0x80
055376 21:54:39 08/24/23 CRIT Parity Error. Additional Code: 0x0
055377 21:54:39 08/24/23 INFO Exception occurred. Possible redundant precedinglog entries
055378 21:54:39 08/24/23 CRIT Software Interrupt Exception Detected (SWI)(001C)
055379 21:54:39 08/24/23 CRIT Instr Address = 00e345f4
05537A 21:54:39 08/24/23 CRIT SWI Number = 0x000085
05537B 21:54:39 08/24/23 INFO Software Interrupt
05537C 21:54:39 08/24/23 INFO 08/24/2023 21:54:39
05537D 21:54:39 08/24/23 INFO ST[1f3d8000-1f3e0000] | FP[1f3dfe74]CPSR[60000193]
05537E 21:54:39 08/24/23 INFO 0014c650<-00266774 | SP[1f3dfe78] FP[1f3dfee4]
05537F 21:54:39 08/24/23 INFO 00266648<-00000584 | SP[1f3dfee8] FP[006c7b08]
055380 21:54:39 08/24/23 INFO FP out of range [1f3dfee4]
055381 21:54:39 08/24/23 INFO Trying FP = 1f3dff74 [1f3dffcc]
055382 21:54:39 08/24/23 INFO 00e344c4<-00e1bad8 | SP[1f3dff78] FP[1f3dffcc]
055383 21:54:39 08/24/23 INFO 00e1b784<-00085b98 | SP[1f3dffd0] FP[1f3dfffc]
055384 21:54:39 08/24/23 INFO 000859c8<-003ec790 | SP[1f3e0000] FP[1f3e0000]
055385 21:54:39 08/24/23 INFO Exception occurred. Possible redundant preceding log entries
055386 00:00:05 01/01/00 INFO Reset. HW Code: Software Warm
055387 00:00:05 01/01/00 INFO Reset. Reason: Critical Hardware Error Detected
055388 21:56:14 08/24/23 SYS System date has changed. Current date:[08/24/2023]
055389 21:56:14 08/24/23 INFO Boot/reset occurred (001C)