ATTO FB6500N unreachable

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Category:: metrocluster

Specialty:: metrocluster

Last Updated:

Applies to

Data ONTAP
Fabric-attached MetroCluster
ATTO FB6500N

Issue

The system transitions from Multi-Path HA to Mixed-Path HA or Single-Path HA.

Example:

NodeA> sysconfig -a

NetApp Release 8.2.4P5 7-Mode: Tue Aug 23 18:11:38 PDT 2016 System ID: XXXXXXXXXX (NodeA); partner ID: XXXXXXXXXX (NodeB) System Serial Number: XXXXXXXXXXXX (NodeA) System Rev: C1 System Storage Configuration: Mixed-Path HA

ATTO missing from sysconfig -a output.

Example:

NodeA> sysconfig -a

    slot 5: FC Host Adapter 5a (QLogic 2532 rev. 2, N-port, <UP>)

        ...

                FC_Switch_A1:3.126L1         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L2         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L3         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L4         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L5         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L6         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L7         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L8         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L9         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC_Switch_A1:3.126L10        : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)

                FC-to-SAS Bridge:

                FC_Switch_A1:1.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000001

                FC_Switch_A1:3.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000002

                FC_Switch_A1:2.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000003

                FC_Switch_A1:4.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000004 <-- Missing

                FC_Switch_A1:2.shelf1: DS2246  Firmware rev. IOM6 A: 0191  IOM6 B: 0191

                FC_Switch_A1:2.shelf2: DS2246  Firmware rev. IOM6 A: 0191  IOM6 B: 0191

Errors on switch/ATTO.

Example:

ATTO:

get fcporterrors all
5
; Fibre Channel Error Counts 
; Port | Link Failures | Sync Loss | Signal Loss | Invalid Tx | Invalid CRC
;==========================================================================
   1                14           2             1          765             0
   2                 1           1             1            0             0

FC switch:

porterrshow        :
          frames      enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   frjt   fbsy  c3timeout    pcs
       tx     rx      in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig                  tx    rx     err
  ...
  4:  165.5m 972.6m   0      0      0      0      0      0    120.1k   0      1      0      1      0      0      0      0      0