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CONTAP-301852: SERVER_ERROR seen in Support tab in System Manager after AIQ Registration

  1. Last updated
    Apr 2, 2025
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Category:
ontap-9
Specialty:
OM
Last Updated:
4/2/2025, 3:23:04 PM

Issue

"SERVER_ERROR" seen in System Manager Support Page after AIQ Registration.
The cluster is successfully registered to AIQDA and the subscription is successful. However, going into https://<cluster_ip>/sysmgr/v4/cluster/support-cases it by default throws the error.
Checking via developer mode in the browser, we can see the browser throwing an error on:
General:
Request URL: https://api.activeiq.netapp.com/v1/s...ers/XXXXXXXXXX
HTTP Version: HTTP/1.1
Request method: GET

 

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