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ONTAP SAN SM-as in never ending giveback of node

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Category:
ontap-9
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san
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Applies to

  • ONTAP ASA
  • SnapMirror active sync

Issue

  • New ASA setup with SM-as (SnapMirror active sync) in never-ending giveback of  node
  • System Manager shows Node "node1" is performing a giveback of node "node2" message over and over again
  • Cluster reboot or any other action is not solving the issue
  • vserver  SM-as cache synchronization issue causes Waiting for cluster applications to come online on the local node. Offline applications: SCSI blade 

WARNING

Very important: DO NOT edit ot delete any snapmirror relationships in an unhealthy state 

Error Example:
Node : node 2 : bcomd: callhome.bcom.vsinit.failed:alert]: Call home for SAN Kernel Agent Initialization Failed.
Node : node 1 : bcomd: callhome.bcom.vsinit.failed:alert]: Call home for SAN Kernel Agent Initialization Failed.
storage fail over / Panic  Call home for SAN Kernel Agent Initialization Failed.  
FAILED 214 8 214 Internal error. Waiting for the SAN SnapMirror active sync cache to be initialized. 
Log output:
cluster1::*> debug smdb table bcomd_vsjoin_info show
node      vserver-uuid                         join-state join-count join-latency join-error-count join-last-error join-last-time     build-stat
--------- ------------------------------------ ---------- ---------- ------------ ---------------- --------------- ------------------ ----------
node 2 1234567890111111111 SUCCEEDED  1          100          -                -               1/13/2026 11:08:12 SUCCEEDED   1           23    
node 2 1234567890111111111 FAILED     214        16           214              Internal error. Waiting for the SAN SnapMirror active sync cache 
node 1 1234567890111111111 SUCCEEDED  1          103          -                -               1/13/2026 11:08:07 SUCCEEDED   1           28    
node 1 1234567890111111111 FAILED     214        15           214              Internal error. Waiting for the SAN SnapMirror active sync cache 

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