Skip to main content
NetApp Knowledge Base

Newly installed FC adapters show as hard OFFLINE

  1. Last updated
  2. Save as PDF
Views:
28
Visibility:
Public
Votes:
0
Category:
fc-series
Specialty:
san
Last Updated:

Applies to

  • ONTAP 9
  • Fiber Channel- FC
  • Lucent Connector-LC

Issue

Newly installed Fiber Channel adapters are showing up as:

lot 1: FC Host Adapter 1d (QLogic 2814 rev. 2, L-port, <OFFLINE (hard)>)
Board name:        (null)
Serial Number:     (null)
Firmware rev:      9.11.0
Host Loop Id:      0
FC Node Name:      5:00a:09800f:6e4649
FC Port Name:      5:00a:09840f:6e4649
SFP Vendor:        FINISAR CORP.
SFP Part Number:   FTLF8532P5BCV
SFP Serial Number: NDCARUY
SFP Capabilities:  8, 16 or 32 Gbit
Link Data Rate:    N/A
All the SFPs are supported and compatible.
A valid LC-LC connection.
Converting the ports to target mode, does not change the status.
Power cycle/Re-seat of SFPs did not help

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.