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Newly installed FC adapters show as hard OFFLINE

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fc-series
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Applies to

  • ONTAP 9
  • Fiber Channel- FC
  • Lucent Connector-LC

Issue

Newly installed Fiber Channel adapters are showing up as:
Slot 1: FC Host Adapter 1d (QLogic 2814 rev. 2, L-port, <OFFLINE (hard)>)
Board name:        (null)
Serial Number:     (null)
Firmware rev:      9.11.0
Host Loop Id:      0
FC Node Name:      5:00a:09800f:6e4649
FC Port Name:      5:00a:09840f:6e4649
SFP Vendor:        FINISAR CORP.
SFP Part Number:   FTLF8532P5BCV
SFP Serial Number: NDCARUY
SFP Capabilities:  8, 16 or 32 Gbit
Link Data Rate:    N/A
  • All the SFPs are supported and compatible.
  • A valid LC-LC connection.
  • Converting the ports to target mode, does not change the status.
  • Power cycle/Re-seat of SFPs did not help

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