Skip to main content
NetApp Knowledge Base

Lost access to volume on ESXi host due to faulty HBA

Views:
196
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
san
Last Updated:

Applies to

  • FC LUN
  • Brocade switch
  • Ontap 9.x

Issue

  • FC LUN lost its access on host end due to connectivity issues

            lost_volume.jpg

  • IO WQE errors were observed on storge side as below on both the nodes

Mon Aug 21 23:18:43 +0700 [NETxx-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5a IO WQE failure, Handle 0x4, Type 8, S_ID: 49xx00, VPI: 3, OX_ID: 892, Status 0x3 Ext_Status 0x16
Mon Aug 21 23:19:34 +0700 [NETxx-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:1a IO WQE failure, Handle 0x0, Type 8, S_ID: 49xx00, VPI: 3, OX_ID: 887, Status 0x3 Ext_Status 0x16

  • C3 timeout Tx errors were observed on the ISL ports of brocade switch

/fabos/cliexec/porterrshow :
          frames        enc     crc     crc     too     too     bad     enc    disc    link    loss    loss    frjt    fbsy     c3timeout     pcs      uncor
        tx       rx      in     err     g_eof   shrt    long    eof     out    c3      fail    sync    sig                      tx      rx      err     err
  46:    2.1t  558.7g    0       0       0       0       0       0       0     159.6k    5       0      11       0       0     159.5k    0       0     427.4k
  47:    2.1t  558.7g    0       0       0       0       0       0       0     153.9k    6       0      11       0       0     153.9k    0       0       2.0k    

  • Frame timeout detected errors reported under errrdump indicating the frame could not be sent to the ISL port 

2023/06/08-11:39:48, [AN-1014], 184556, FID 128, INFO, ssw-bjb-farm-drc-01a, Frame timeout detected, tx port 46 rx port 0, sid 10001, did 490400, timestamp 2023-06-08 11:39:48 .
2023/06/08-11:39:47, [AN-1014], 184536, FID 128, INFO, ssw-bjb-farm-drc-01a, Frame timeout detected, tx port 46 rx port 0, sid 10001, did 490400, timestamp 2023-06-08 11:39:47 .
2023/06/08-11:41:34, [AN-1014], 184637, FID 128, INFO, ssw-bjb-farm-drc-01a, Frame timeout detected, tx port 47 rx port 0, sid 10001, did 490400, timestamp 2023-06-08 11:41:34

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.