Skip to main content
NetApp Knowledge Base

Citrix Hypervisors 8.2 LTSR are unable to add some LUNs

Views:
100
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
SAN
Last Updated:
  • Applies to

  • SAN
  • iSCSI
  • MTU 9000 (Jumbo frames)

Issue

  • Unable to add LUNs from the NetApp to the Citrix server. NetApp and Citrix servers network ports configured with MTU 9000(Jumbo frames)

 

  • EMS logs show constant iscsi reconnections:
Sat Feb 04 15:34:53 +0100 [node: iswt_admin_thread: iscsi.notice:notice]: ISCSI: New session from initiator iqn.2022-12.com.host:cii_encrypt/od7H7ZjDzCmPd96m/4sqVFqkmlg9J+7s6m=/cii_encrypt at IP addr cii_encrypt/od7H7ZjDzCN2M7G9ZqpXbCND3YnyregBXpiD4=/cii_encrypt
 
  • ping iscsi target from the Linux/Citrix with 1500 MTU:

# ping -c 5 10.192.xxx.xxx -M do -s 1450
PING 10.192.xxx.xxx (10.192.xxx.xxx) 1450(1478) bytes of data.
1458 bytes from 10.192.xxx.xxx: icmp_seq=1 ttl=64 time=0.216 ms
1458 bytes from 10.192.xxx.xxx: icmp_seq=1 ttl=64 time=0.354 ms
1458 bytes from 10.192.xxx.xxx: icmp_seq=1 ttl=64 time=0.289 ms
1458 bytes from 10.192.xxx.xxx: icmp_seq=1 ttl=64 time=0.356 ms
1458 bytes from 10.192.xxx.xxx: icmp_seq=1 ttl=64 time=0.362 ms

--- 10.192.xxx.xxx ping statistics ---
5 packets transmitted, 5 deceived, 0% packs loss, time 3999ms

  • ping iscsi target from the Linux/Citrix with Jumbo frames(900 MTU):

# ping -c 5 10.192.xxx.xxx -M do -s 8972
PING 10.192.xxx.xxx (10.192.xxx.xxx) 8972(9000) bytes of data.

--- 10.192.xxx.xxx ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 4082ms

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.