EMS logs shows "unexpected error: RECV_ERROR" (scsitarget.fct.linkError) due to cable/SFP issue
Applies to
- ONTAP 9
- FCP
Issue
- Below errors are reported on EMS logs
Fri Dec 19 00:07:33 -0400 [P07NPP001-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:1a AEN 0x8048 (RECV_ERROR) MboxStatus1 0xfffe MboxStatus2 0x2Fri Dec 19 00:09:37 -0400 [P07NPP001-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:1a AEN 0x8048 (RECV_ERROR) MboxStatus1 0xfffe MboxStatus2 0x1Fri Dec 19 00:31:07 -0400 [P07NPP001-02: fct_tpd_work_thread_0: scsitarget.fct.linkError:error]: FC target HBA: 1a received unexpected error: RECV_ERROR, AEN Status1: 0x8048, Status2: 0xfffe, Status3: 0x2.Fri Dec 19 00:48:25 -0400 [P07NPP001-02: fct_tpd_work_thread_0: scsitarget.fct.linkError:error]: FC target HBA: 1a received unexpected error: RECV_ERROR, AEN Status1: 0x8048, Status2: 0xfffe, Status3: 0x1.
slot 1: Fibre Channel Target Host Adapter 1a
(QLogic 2800 (2814) rev. 0, <ONLINE>)
Board Name: 111-05342
Serial Number: 052536007335
Firmware rev: 9.14.80
Host Port Addr: 8d00c0
FC Nodename: 50:0a:09:80:80:71:5a:0f (500a098080715a0f)
FC Portname: 50:0a:09:81:80:71:5a:0f (500a098180715a0f)
Connection: PTP, Fabric
Switch Port: P07MDS001:1/15
SFP Vendor Name: FINISAR CORP.
SFP Vendor P/N: FTLF8532P5BCV
SFP Vendor Rev: A
SFP Serial No.: NDJB615
SFP Connector: LC
SFP Capabilities: 8, 16, 32 Gbit/Sec
- Below steps can be followed to isolate the issue :
- Unplug the cable on the affected port.
- Clean the cable and both end SFPs to remove any dust particles.
- Ensure there are no loose connections between switches and storage.
- Reseat the cable and repeat the process for the patch panel if present.
- Perform cable testing and monitor the Rx and Tx values on the adapter port.
- If the issue persists after cable testing, refer solution section.
