Access Denied error when Connecting to ONTAP S3 Server bucket
Applies to
- ONTAP 9
- ONTAP S3
- FabricPool
- Rubrik
- Veeam
Issue
- When attempting to connect to an object storage provided by ONTAP S3 Server, the connection fails with an Access denied message
- Veeam will report Invalid credentials
Failed to load S3 configuration: Invalid credentials for AmazonS3Compatible. See log file Satellite_Console on server <name> for details.
- The S3 browser will report Access Denied and the error will include the following message:
"You are not allowed to get buckets list. Would you like to add an External Bucket?"
- FabricPool will report the following during the object-store config creation:
Error: command failed: Cannot verify availability of the object store from node node-1. Reason: Access denied.
- The EMS logs report the following events:
[node-1: kernel: nblade.css.s3.AccessDenied:debug]: Access is denied for user 's3-user' (Vserver s3svm), from client IP 177.XXX.XX.X accessing resource '/'.