Vserver netlogon connect (through pipeline) failure to domain controller

Last updated

Mar 18, 2025
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Views:: 126

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:: 3/18/2025, 5:56:19 AM

Applies to

ONTAP 9
CIFS/SMB
Active Directory (AD)
Domain Controller (DC)

Issue

The user authentication procedure failed:

[kern_secd:info:9905] Failure Summary:

[kern_secd:info:9905] Error: User authentication procedure failed

[kern_secd:info:9905] CIFS SMB2 Share mapping - Client Ip = xx.xx.xx.xx

[kern_secd:info:9905] [ 0 ms] Login attempt by domain user 'Domain\User' using NTLMv2 style security

[kern_secd:info:9905] [ 9011] Successfully connected to xx.xx.xx.xx, port 445 using TCP

[kern_secd:info:9905]   [ 12013] Unable to connect to NetLogon service on vserver (Error: RESULT_ERROR_SECD_NO_CONNECTIONS_AVAILABLE)

[kern_secd:info:9905] [ 12013] No servers available for MS_NETLOGON, vserver: 14, domain: domain.

[kern_secd:info:9905] **[ 12013] FAILURE: Unable to make a connection (NetLogon:domain), result: 6940

[kern_secd:info:9905] [ 12013] CIFS authentication failed

[kern_secd:info:9905] [ 12013] Retry requested, but the retry window (7000 ms) has expired; giving up

..........

[kern_secd:info:9905] | [012.012.918]  debug:  Error!!! Call timeout after 3 seconds aborting with 1 commands pending  { in ReceiveDataOnSocket() at src/FrameWork/Socket.cpp:1231 }

[kern_secd:info:9905] | [012.012.927]  ERR  :  RESULT_ERROR_SPINCLIENT_COMMAND_TIMED_OUT:6776 in ReceiveDataOnSocket() at src/FrameWork/Socket.cpp:1233

[kern_secd:info:9905] | [012.012.943]  ERR  :  RESULT_ERROR_SPINCLIENT_COMMAND_TIMED_OUT:6776 in PerformSyncClientCmd() at src/FrameWork/ClientInfo.cpp:2013

[kern_secd:info:9905] | [012.012.971]  ERR  :  RESULT_ERROR_SPINCLIENT_COMMAND_TIMED_OUT:6776 in ExecuteSmb2Command() at src/Smb2/Smb2Utils.cpp:1365

[kern_secd:info:9905] | [012.012.976]  ERR  :  RESULT_ERROR_SPINCLIENT_COMMAND_TIMED_OUT:6776 in Smb2SessionSetup() at src/Smb2/Smb2SessionSetup.cpp:266

[kern_secd:info:9905] | [012.012.982]  ERR  :  RESULT_ERROR_SPINCLIENT_COMMAND_TIMED_OUT:6776 in LogOnUserExtBody() at src/Actions/ActionsONTAP.cpp:2495

[kern_secd:info:9905] | [012.013.318]  ERR  :  RESULT_ERROR_SECD_NO_CONNECTIONS_AVAILABLE:6942 in connectToDomainController() at src/connection_manager/secd_connection.cpp:215