Skip to main content
NetApp Knowledge Base

Vserver lost connection to Domain Controllers

  1. Last updated
  2. Save as PDF
Views:
1,189
Visibility:
Public
Votes:
2
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • Microsoft Active Directory domain controller (AD DC)

Issue

  • Vserver lost connection to Domain Controllers
  • EMS.log shows a failure:

secd: secd.unexpectedFailure:debug]: vserver (Vserver_01) Unexpected failure. 
Error: Lookup of CIFS account name procedure failed   [  1 ms] 
No servers available for MS_LSA, vserver: 13, domain: domain.com.   [     2] 
No servers available for MS_LSA, vserver: 13, domain: domain.com. **[     3] 
FAILURE: Unable to make a connection (LSA:DOMAIN.COM), result: 6940   [     3] 
Could not find Windows name 'domain\username'   [     3] CIFS name lookup failed 

  • SecD.log shows a failure:

RESULT_ERROR_SECD_NO_SERVER_AVAILABLE:6940 in getBestConnection() at src/connection_manager/secd_connection_manager.cpp:898

  • Affected Vserver has discovery mode set to none:
::> set advanced
::*> vserver cifs domain discovered-servers discovery-mode show -vserver *
 
Vserver         Mode
--------------- ----------
vserver1        all
vserver2        all
vserver3        site
vserver4        site
vserver5        none
5 entries were displayed.
 
  • No preferred domain controllers set:

::> vserver cifs domain preferred-dc show
Vserver        Domain Name                   Preferred Domain Controllers
-------------- ----------------------------- ----------------------------------
vserver5       domain.com                    -

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.