Skip to main content
NetApp Knowledge Base

Vscan shows disconnected with reason remote closed due to incorrect protocol set on vscan server

  1. Last updated
  2. Save as PDF
Views:
667
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • VSCAN
  • Symantec

Issue

  • Vscan shows disconnected with reason remote closed.
::*> vserver vscan connection-status show-all -vserver vs1
                                              Connection
Vserver     Node              Server          Status         Disconnect Reason
----------- ----------------- --------------- -------------- -----------------
vs1                               disconnected   remote-closed
            N3  xx.xx.xx.209
vs1                               disconnected   remote-closed
            N4  xx.xx.xx.209
2 entries were displayed.
  • AVshim logs shows below error :
[Pipe: -> vs1N4][r] Waiting for scanner to register before opening the pipe
[Pipe: -> vs1N4][r] Waiting for scanner to register before opening the pipe

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.