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Vscan shows disconnected with reason remote closed due to incorrect protocol set on vscan server

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Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • VSCAN
  • Symantec

Issue

  • Vscan shows disconnected with reason remote closed.
::*> vserver vscan connection-status show-all -vserver vs1
                                              Connection
Vserver     Node              Server          Status         Disconnect Reason
----------- ----------------- --------------- -------------- -----------------
vs1                               disconnected   remote-closed
            N3  xx.xx.xx.209
vs1                               disconnected   remote-closed
            N4  xx.xx.xx.209
2 entries were displayed.
  • AVshim logs shows below error :
[Pipe: -> vs1N4][r] Waiting for scanner to register before opening the pipe
[Pipe: -> vs1N4][r] Waiting for scanner to register before opening the pipe

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