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Vscan server shows disconnected with no reason

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • Antivirus (Vscan)
  • Antivirus Connector (AVConnector)

Issue

  • Unable to make connection with Vscan server:
::> vscan connection-status show
  (vserver vscan connection-status show)
                                       Connected Connected
Vserver         Node                Server-Count Servers
--------------- ------------------- ------------ -----------------------------
vserver_01      Node_01               0             -
 
  • Unable to reach the Vscan server with ICMP:
::> network ping -lif cifs_lif1 -destination 192.168.XX.XX -vserver vserver_01
no answer from 192.168.XX.XX

 

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