Skip to main content
NetApp Knowledge Base

Vscan server shows disconnected with no reason

  1. Last updated
  2. Save as PDF
Views:
182
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • Antivirus (Vscan)
  • Antivirus Connector (AVConnector)

Issue

  • Unable to make connection with Vscan server:
::> vscan connection-status show
  (vserver vscan connection-status show)
                                       Connected Connected
Vserver         Node                Server-Count Servers
--------------- ------------------- ------------ -----------------------------
vserver_01      Node_01               0             -
 
  • Unable to reach the Vscan server with ICMP:
::> network ping -lif cifs_lif1 -destination 192.168.XX.XX -vserver vserver_01
no answer from 192.168.XX.XX

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.