Skip to main content
NetApp Knowledge Base

Vscan server disconnect due to Kerberos pre-authentication failure

  1. Last updated
  2. Save as PDF
Views:
88
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • VSCAN
  • ONTAP AV Connector

Issue

  • VSCAN server is disconnected status.

Cluster1::> vserver vscan connection-status show-all -vserver DataSVM
                             Connection
Vserver     Node              Server          Status         Disconnect Reason
----------- ----------------- --------------- -------------- -----------------
DataSVM     node1             10.10.25.128    disconnected   -

  • ONTAP AV connector polls cluster management LIF via domain user
  • EMS log shows:
Thu Aug 03 00:13:19 -0600 [node: secd: secd.kerberos.preauth:error]: Kerberos pre-authentication failure due to out-of-sync machine account password for vserver (vserver-name).

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.