Skip to main content
NetApp Knowledge Base

Unable to mount volume using CIFS on Linux client and fails with Error Host is Down

Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • Linux/Unix


  • Host is Down error observed while mounting SMB share on Linux client.

root@xxxx# mount -t cifs -o credentials=/etc/windows-credentials,vers=3.0 //10.201.xx.xx/xxxxxxx$ /test3

mount  error(112): Host is  down

Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)

  • EMS logs show the following:

7/15/2020 16:54:16  cluster-01      ERROR         Nblade.noSmbVerNegotiated: For Vserver "test", Data ONTAP(R) could not negotiate with the client "" because it does not support any of the SMB protocol versions that the client sent in the list "".


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.