Unable to get user info from NIS server

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 9

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9

Issue

ONTAP is unable to retrieve user information from the new configured NIS server.
Error of nis.group.db.build.failure would be observed in ems log.

[?] Sun Jun 29 00:24:34 +0800 [HGTOFAS8300C2-01: mgwd: nis.group.db.build.failure: error]: Failed to build the NIS group database for Vserver SVM_NAS. Error: RPC: Incompatible versions of RPC.

[?] Sun Jun 29 00:24:34 +0800 [HGTOFAS8300C2-01: mgwd: mgmtgwd.jobmgr.jobcomplete.failure: info]: Job "NIS group by user db" [id 6608] (NIS group by user db) completed unsuccessfully: nis_grp_byuser_db_build() failed: Next Refresh At Sun Jun 29 00:29:34 2025 (1).

Error of YP server error would be observed in mgwd log.

00000020.0100e6d51ad387ba Sun Jun 29 2025 13:55:25 +08:00 [kern_mgwd: info: 2708] 0x82aa98200:8603e800003c3dca: ERR: LIBCWRAPPER::nis_group_byuser: nis_grp_byuser_db_build: src/nis_group_byuser.cc:115 yp_all() failed, ret: 6, vsid: 3

00000020.0100e6d61ad387d8 Sun Jun 29 2025 13:55:28 +08:00 [kern_mgwd: info: 2708] 0x82aa98200:8603e800003c3dca: ERR: MGWD::NSLIBC: NSLIBC: yp_all(), ../../../../../../src/lib/libc/yp/yplib.c:2354, Vsid=3 Error in yp_all: YP server error