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The NFS server denied the mount request

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • NFS

Issue

  • Unable to mount NFS volume to ESXI host or Unix, getting permission denied error:
    • Unix:  [root@xxxx ~]# mount /temp/wes_test/mount.nfs: access denied by server while mountingxx.xx.xx:/test
    • ESXI:Operation failed, diagnostics report: Mount failed: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: The NFS server denied the mount request
  • The "check-access" command output shows access denied to root volume with "default" export policy on vserver vsvm:
    • ::> check-access -vserver vsvm -volume PROD_NFS -client-ip 10.1.2.3 -authentication-method sys -protocol nfs3 -access-type read-write
      (vserver export-policy check-access)
      Policy    Policy       Rule
      Path                          Policy     Owner     Owner Type  Index Access
      ----------------------------- ---------- --------- ---------- ------ ----------
      /                             default    vsvm_root volume    0 denied
  • Further investigation shows that vserver vsvm default policy does not have a rule
    • ::> vserver export-policy rule show -vserver vsvm
      Policy       Rule        Access       Client                 RO
      Vserver      Name        Index       Protocol      Match                 Rule
      ------------ --------------- ------  -------- --------------------- ---------
      vsvm   Production_Oracle   1            nfs       0.0.0.0/0              any
      1 entry was displayed.

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