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Scanner-Busy Errors During Manual Virus Scan on All Volumes

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • Vscan

Issue

  • Manual virus scan on all volumes results in numerous files failing to scan after maximum allowed rescans.
  • Vscan events show "scanner-busy" errors.
172.18.18.XX 9/6/2025 02:39:08 scanner-busy \\vol\vol1\file1.txt trendmicro 20.43700 999999999 172.18.18.XX
172.18.18.XX 9/6/2025 02:39:08 scanner-busy \ \vol\vol1\file1.txt trendmicro 20.43700 999999999 172.18.18.XX

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