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Rubrik SMB restore fails to retain correct permissions due to LDAP configuration

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Category:
ontap-9
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nas
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Applies to

  • Ontap 9
  • NFS
  • CIFS
  • Rubrik

Issue

  • Attempting to restore files created via NFS using Rubrik over the SMB protocol, the file permissions are not restored correctly.
  • Rubrik displays "Failed to restore the file" error:
clipboard_e1bbf2141a7da3c56ee1c2477337b051b.png
  • For NFSv4, the restored files show ownership as nobody, and for NFSv3, as root.
  • Expected behavior is that the files retain their original UNIX user ID or username.

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