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Opening ONTAP NAS shares is slow

  1. Last updated
    Mar 3, 2025
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117
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:
3/3/2025, 7:06:49 AM

Applies to

  • ONTAP 9
  • CIFS
  • NFS

Issue

  • Users are facing slowness while opening files on the share.
  • Client  taking more time to read  is due to delay in sending each read request to read the file.
  • Packet traces collected shows client is slow to make calls.

Example CIFS/SMB:

smb_client_request_delayed.png

Note: Screenshot displays SMB2 protocol traffic, indicating 135ms delays client-side (request) while responses are sub-ms.

 

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