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ONTAP LDAP Authentication Fails with UNIX Identities Using Windows AD

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Applies to

  • LDAP authentication with Windows Active Directory (AD) as LDAP server 
  • UNIX identities for login (SSH, HTTP, ONTAP GUI)
  • ONTAP 9

Issue

ONTAP configures to use Windows AD as an LDAP server for UNIX identity authentication failed to allow users to log in via SSH or GUI, despite successful user lookups. The following symptoms and log messages were observed:

  • User lookup works, but login fails:

::*> getxxbyyy getpwbyname -node node-01 -vserver svm -username user1
pw_name: user1
pw_passwd:
pw_uid: 432214
pw_gid: 999
pw_gecos: user1
pw_dir: /users/user1
pw_shell: /bin/bash

  • Event log shows authentication failure:

ALERT security.invalid.login: Failed to authenticate login attempt to Vserver: svm, username: user1, application: http.BR

  • Security login entries exist but authentication fails:

::*> security login show -vserver svm -user-or-group-name user1
Vserver: svm
User/Group Name   Application   Authentication Method   Role Name
--------------------------------------------------------------------------
user1          http          nsswitch                admin
user1          ontapi        nsswitch                admin
user1          ssh           nsswitch                admin

  • In some cases, EMS logs show:

[secd: secd.unexpectedFailure:error]: Unexpected SecD failure in Vserver "admin". Details: Error: LdapGetfulluserinfo procedure failed[0ms] No servers available for LDAP_NIS_AND_NAME_MAPPING, vserver:-1, domain:.

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