No vscan connection for servicing virus scan-requests
Applies to
- ONTAP 9
- VSCAN
- Trend ServerProtect
Issue
VSCAN continuously disconnects, the following error can be seen in EMS:
Fri Jun 02 01:10:08 [CLUS01: mgwd: vscan.pool.autoDeactivated:info]: Vscan scanner pool 'VSP01' is automatically deactivated on Vserver 'SVM_Data01'.
Fri Jun 02 02:00:46 [CLUS01: mgwd: vscan.pool.autoActivated:info]: Vscan scanner pool 'VSP01' is automatically activated on Vserver 'SVM_Data01'.
Fri Jun 02 02:01:46 [CLUS01: nblade2: Nblade.vscanNoScannerConn:EMERGENCY]: Vserver "VSP01" has no virus scanner connection.