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Newly configured Vscan server does not connect as port 445 is not open on host

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9 and later
  • CVO
  • Vscan

Issue

  • Newly configured Vscan server does not connect to SVM
  • Avshim logs show that vscan software is not registered with ONTAP AV connector service.
  • As vscan is not registered, ONTAP AV connector is not initiating connection with SVM

02/06/24-06:27:25.387Z [Pipe: -> SVM01 NETAPP-02][r] Waiting for scanner to register before opening the pipe
02/06/24-06:27:25.387Z [Pipe: -> SVM03 NETAPP-02][r] Waiting for scanner to register before opening the pipe
02/06/24-06:27:35.158Z [Pipe: -> SVM02_NAS NETAPP-01][r] Waiting for scanner to register before opening the pipe
02/06/24-06:27:35.158Z [Pipe: -> SVM04_NAS NETAPP-01][r] Waiting for scanner to register before opening the pipe

  • Vscan software logs show that registration is failing with "Bad Network Path" for \\127.0.0.1\pipe\ntapvscp

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