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Nblade.vscanNoScannerConn due to System Manager unresponsive

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Category:
ontap-9
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nas
Last Updated:

Applies to

  • ONTAP 9
  • VSCAN

Issue

  • ONTAP AV Connector is configured to use the Cluster Management LIF
  • Vscan frequently disconnected and connected with Nblade.vscanNoScannerConn in EMS:
Tue Jun 25 14:55:33 +0200 [node-01: OffboxVScanTableUpd: Nblade.scannerDisconnected:notice]: Vserver "svm1" disconnected from Vscan server (IP: 10.10.10.20).
Tue Jun 25 14:56:12 +0200 [node-01: nblade2: ems.engine.suppressed:debug]: Event 'Nblade.vscanNoScannerConn' suppressed 32767 times in last 638 seconds.
Tue Jun 25 14:56:12 +0200 [node-01: nblade2: Nblade.vscanNoScannerConn:EMERGENCY]: Vserver "svm1" has no virus scanner connection.
Tue Jun 25 14:56:29 +0200 [node-01: OffboxVScanTableUpd: Nblade.scannerConnected:notice]: Vserver "svm1" connected to Vscan server (IP: 10.10.10.20).
 
  • Audit log shows proxy error on the ONTAP AV Connector service logon account:

00000025.2c8a8541 1105d8f0 Sun Jun 23 2024 04:15:58 +02:00 [kern_audit:info:9025] [DROPPED:30] 8503e80001fe84ba :: node:ontapi :: 192.168.10.10:51705 :: svm1:ntap\svc_vscan :: POST /servlets/netapp.servlets.admin.XMLrequest_filer HTTP/1.1 :: Error: 502 Proxy Error

  • MGWD log shows the below error:
0000002a.3b4b0fa1 0472959f Wed Sep 13 2023 20:22:55 +02:00 [kern_mgwd:info:3153] A [src/rdb/sql_local_unit.cc 806 (0x823d03e00)]: sqlite_logger: SQLite Error: (1) statement aborts at 4: [ATTACH DATABASE '/mroot/etc/cluster_config/rdb/VLDB/_sql/rdb.db' AS vldb;] database vldb is already in use
0000002a.3b4b0fa2 0472959f Wed Sep 13 2023 20:22:55 +02:00 [kern_mgwd:info:3153] 0x823d03e00: 8803eb00002a504a: ERR: SQL_CONTEXT: _execute_setup_stmts:src/sql_context.cc:1056 _execute_setup_stmts: failed to exec statement 'ATTACH DATABASE '/mroot/etc/cluster_config/rdb/VLDB/_sql/rdb.db' AS vldb;' for on demand connection 0x834cabd08: SQL logic error database vldb is already in use
 

 

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