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Nblade.CifsOperationTimedOut error when enumerating snapshots

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • SMB
  • Volume snapshot

Issue

  • Intermittent CIFS operiation timedout errors reported in EMS
Nblade_CifsOperationTimedOut_1:error]: params: {'commandName': 'SMB2_COM_IOCTL', 'suspensionCnt': '8', 
'cmdRestartCnt': '0', 'lastCsmError': 'CSM_OK', 'remoteBladeID': 'xxxx(node04)', 'isQosEnabled': 'QoS_disabled', 'lastSpinNpError': '410 (Spinnp op has timed out in WAFL)', 'clientIpAddress': 'xxx.xxx.xxx.xxx',
'localIpAddress': 'xxx.xxx.xxx.xxx', 'vserverId': '2', 'dsId': '1234', 'vserverName': 'svm1'}
  • Found the IOCTL call from a packet trace covering the timeout event 
SMB2 Create Request File: folder1\folder2;Ioctl Request FSCTL_SRV_ENUMERATE_SNAPSHOTS

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