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Microsoft Office for Mac OS x fails to open documents on a CIFS share

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ontap-9
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Applies to

  • ONTAP 9
  • Data ONTAP 8 7-Mode
  • Mac OS x
  • Microsoft Office for Mac OS x
  • CIFS/SMB

Issue

  • Depending on the Microsoft Office for Mac OS x application, various errors are observed.
    • Example:
      • Microsoft Excel cannot access the file ‘home:04CE6400′
  • The following are several possible reasons:
    • The file name or path name does not exist.
    • The file you are attempting to open is being used by another program. Close the document in the other program and attempt again.
    • The name of the workbook you are attempting to save is the same as the name of another document that is read-only. Attempt saving the workbook with a different name.
    • Word: Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example, V).

 

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