Skip to main content
NetApp Knowledge Base

Map network drive fails with Windows cannot access Share_path

  1. Last updated
    Apr 22, 2025
  2. Save as PDF
Views:
48
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
nas
Last Updated:
4/22/2025, 1:24:16 AM

Applies to

  • ONTAP 9
  • Windows NFS

Issue

  • Map network drive has failed
  • The Windows client is returning a network error
Example:
Network Error - Windows cannot access \\Share_path
Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.
  • From the packet trace, the storage system returns an ERR_ACCESS error in response to the mount request
Example:
40 2025-04-16 14:09:46.255195 client_ip 924 storage_ip 635 MOUNT 142 V3 MNT Call (Reply In 41) /Share_path
41 2025-04-16 14:09:46.255319 storage_ip 635 client_ip 924 MOUNT 86 V3 MNT Reply (Call In 40) Error:ERR_ACCESS

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.