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Map network drive fails with Windows cannot access Share_path

  1. Last updated
    Apr 22, 2025
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Category:
fas-systems
Specialty:
nas
Last Updated:
4/22/2025, 1:24:16 AM

Applies to

  • ONTAP 9
  • Windows NFS

Issue

  • Map network drive has failed
  • The Windows client is returning a network error
Example:
Network Error - Windows cannot access \\Share_path
Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.
  • From the packet trace, the storage system returns an ERR_ACCESS error in response to the mount request
Example:
40 2025-04-16 14:09:46.255195 client_ip 924 storage_ip 635 MOUNT 142 V3 MNT Call (Reply In 41) /Share_path
41 2025-04-16 14:09:46.255319 storage_ip 635 client_ip 924 MOUNT 86 V3 MNT Reply (Call In 40) Error:ERR_ACCESS

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