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LDAP user authentication is failing despite successful LDAP check

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202
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:
8/26/2024, 8:38:26 AM

Applies to

  • ONTAP 9
  • CIFS/SMB
  • LDAP

Issue

  • LDAP user authentification is failing, as seen in SECD logs:
Failure Summary:
Error: Ldap Get full user info procedure failed
 **[     0] FAILURE: 'Ldap' configuration not available
Details:
...
debug:  getPasswdInfoFromLdap called with info type PASSWD_INFO_FROM_USER_ID  { in getPasswdInfoFromLdap() at src/authorization/secd_rpc_authorization.cpp:2534 }
debug:  LDAP User Info from UserID = 1234 requested.  { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1109 }
debug:  UserID = 1234 Info not in Cache, requesting from LDAP server  { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1114 }
ERR  :  RESULT_ERROR_SECD_CONFIGURATION_NOT_FOUND:6943 in query() at src/configuration_manager/secd_configuration_sources.cpp:2526
  • LDAP Check is operational

 

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