LDAP user authentication is failing despite successful LDAP check

Last updated

Aug 26, 2024
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Views:: 203

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:: 8/26/2024, 8:38:26 AM

Applies to

ONTAP 9
CIFS/SMB
LDAP

Issue

LDAP user authentification is failing, as seen in SECD logs:

Failure Summary:

Error: Ldap Get full user info procedure failed

 **[     0] FAILURE: 'Ldap' configuration not available

Details:

...

debug:  getPasswdInfoFromLdap called with info type PASSWD_INFO_FROM_USER_ID  { in getPasswdInfoFromLdap() at src/authorization/secd_rpc_authorization.cpp:2534 }

debug:  LDAP User Info from UserID = 1234 requested.  { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1109 }

debug:  UserID = 1234 Info not in Cache, requesting from LDAP server  { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1114 }

ERR  :  RESULT_ERROR_SECD_CONFIGURATION_NOT_FOUND:6943 in query() at src/configuration_manager/secd_configuration_sources.cpp:2526

LDAP Check is operational