LDAP user authentication is failing despite successful LDAP check
Applies to
- ONTAP 9
- CIFS/SMB
- LDAP
Issue
- LDAP user authentification is failing, as seen in SECD logs:
Failure Summary:
Error: Ldap Get full user info procedure failed
**[ 0] FAILURE: 'Ldap' configuration not available
Details:
...
debug: getPasswdInfoFromLdap called with info type PASSWD_INFO_FROM_USER_ID { in getPasswdInfoFromLdap() at src/authorization/secd_rpc_authorization.cpp:2534 }
debug: LDAP User Info from UserID = 1234 requested. { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1109 }
debug: UserID = 1234 Info not in Cache, requesting from LDAP server { in getLdapUserInfo() at src/authorization/secd_ldap_unix_authorization.cpp:1114 }
ERR : RESULT_ERROR_SECD_CONFIGURATION_NOT_FOUND:6943 in query() at src/configuration_manager/secd_configuration_sources.cpp:2526
- LDAP Check is operational