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How to handle incompatible or unsupported SMB clients with ONTAP

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Applies to

ONTAP

Description

This document is to help customers with an unsupported or incompatible client that is experiencing trouble when connecting to NetApp storage over the SMB protocol.

The NetApp Interoperability Matrix Tool lists all SMB clients that have been tested and verified to work with ONTAP's implementation of the SMB/CIFS protocols.

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.