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High number of connections lead to ONTAP firewall error ipfw.ReachedMaxStates causing CIFS and NFS outage

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ontap-9
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nas
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Applies to

  • ONTAP 9
  • Node Firewall (IPFW)
  • CIFS/SMB
  • NFS

Issue

  • Event ipfw.ReachedMaxStates accompanied by NFS or CIFS outage

[Node-01: secd: ipfw.ReachedMaxStates:notice]: The ipfw firewall failed to create dynamic "keep-state" entry. Reason: Dynamic entries for 'keep-state' rules allocation failure, current # of entries: 32768. Recent connections reaching this limit: [10.1.1.10]:29441->[0.0.0.0]:53 (UDP):32768; [10.1.1.10]:12204->[0.0.0.0]:53 (UDP):32768; [10.1.1.10]:51003->[0.0.0.0]:53 (UDP):32768; [10.1.1.10]:17652->[0.0.0.0]:53 (UDP):32768;

  • ONTAP is not able to connect to AD for authentication leading to CIFS access issue
  • CIFS/NFS inaccessible intermittently
  • External name-services are unavailable with error permission denied

[Node-01    ERROR    secd.cifsAuth.problem: vserver (SVM1) General CIFS authentication problem. Error: User authentication procedure failed
CIFS SMB2 Share mapping - Client Ip = 10.1.1.115
  [  0 ms] Login attempt by domain user 'HBEU\HBEU-SVC-SA-S1SVC' using NTLMv2 style security
  [     3] Failed to connect to 10.1.1.245 for DNS via Source Address 10.1.1.10: Permission denied
  [     4] Failed to connect to 10.1.1.245 for DNS via Source Address 10.1.1.10: Permission denied
**[     5] FAILURE: Unable to contact DNS to discover domain controllers.
  [     5] Unable to make a connection (NetLogon:DOMAIN.AD.CO), Result: RESULT_ERROR_DNS_CANT_REACH_SERVER
  [     5] CIFS authentication failed

 

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