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Get user credentials procedure failed with KRB5KDC_ERR_C_PRINCIPAL_UNKNOWN

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • Active Directory

Issue

The SVM cannot authenticate itself to access name services configured.
 
cluster01::*> vserver services access-check authentication show-creds -node cluster01-01 -vserver SVM1 -uid 123
 
 
Vserver: SVM1 (internal ID: 12)
 
Error: Get user credentials procedure failed
...
TCP
[ 5246] Could not authenticate as 'SVM1$@AD.UCL.AC.UK':
Unknown user (KRB5KDC_ERR_C_PRINCIPAL_UNKNOWN)
[ 5251] Unable to connect to LDAP (Active Directory) service on
ldap1.ad.domain.com

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