Skip to main content
NetApp Knowledge Base

Filename modification failing during Cohesity restore

  1. Last updated
  2. Save as PDF
Views:
80
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS/SMB
  • Cohesity Backup Application

Issue

  • Restore process is failing
  • During the restore process, the Cohesity Application creates a temporary file from the original one, writes to the temporary file, renames the temporary file to the original file name. Then it will update metadata timestamp and NTFS ACL of the original file.
  • Cohesity application attempted to update restored file metadata (timestamp and DACL) by sending OPEN/SETINFO calls
  • When updating metadata, the application requested access rights like Write Attributes/Read Control/Write Owner
  • ONTAP returns “ACCESS DENIED" to the open/setinfo call of updating file metadata. The timestamp of the restored file is the temporary file timestamp instead of the original one
Example :
  • Original name : <name>.xlsm
  • Restored name : __ch__2735304_0_<name>.xlsm

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.