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File rename fails with Error 0x8007054f when mandatory vScan enabled

  1. Last updated
    Jul 15, 2024
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Views:
678
Visibility:
Public
Votes:
2
Category:
ontap-9
Specialty:
nas
Last Updated:
7/15/2024, 6:55:45 PM

Applies to

  • ONTAP 9
  • Vscan
  • Windows
  • Any supported Anti-Virus vendor
  • CIFS

Issue

  • Renaming a file fails:

clipboard_ebc1ddbfe91f16f87c0f6aedd6eedf807.png

Rename File
An unexpected error is keeping you from renaming the file.
If you continue to receive this error, you can use the error code to search for help with this problem. 
Error 0x8007054f: An internal error occurred.

  • Mandatory Vscan enabled on Vserver and share
::> vserver vscan on-access-policy show -instance -vserver vs1 -policy-name new
Vserver: vs1
                            Policy: new
                     Policy Status: off
               Policy Config Owner: vserver
              File-Access Protocol: CIFS
                           Filters: scan-ro-volume
                    Mandatory Scan: on

 

 

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