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File access on a flexcache volume takes longer time

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • FlexCache

Issue

  • FlexCache volume response is very slow and attempts to access the volume after 4–5 minutes results in below error.

471 960.071616 10.x.y.20 10.x.y.138 SMB2 5818 12361 206  206 Find Request File: Miscellaneous\file SMB2_FIND_ID_BOTH_DIRECTORY_INFO Pattern: *;Find Request File: Miscellaneous\file SMB2_FIND_ID_BOTH_DIRECTORY_INFO Pattern: * 0.025682

After 53 seconds , (Jan 19th, 15:48:10 IST/  Jan 19th 10:18:10 UTC)

488 1013.330038 10.x.y.138 10.x.y.20 SMB2 12361 6024 157 53.258422000,53.258422000 157 Find Response, Error: STATUS_INTERNAL_ERROR;Find Response, Error: STATUS_INTERNAL_ERROR 3.806124

  • EMS Error:
Nblade.CifsOperationTimedOut: Detected a timed out CIFS operation. SMB command for this operation: SMB2_COM_CREATE

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