Skip to main content
NetApp Knowledge Base

Failed to create the machine account with LDAP Error Local error occurred

  1. Last updated
  2. Save as PDF
Views:
3,367
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • Active Directory Server
  • CIFS Server
  • LDAP Signing or Sealing

Issue

  • Attempting to create an Active Directory or CIFS server for an SVM fails with the following error:

Error: command failed: Failed to create the Active Directory machine account "SVMAD". Reason: LDAP Error: Local error occurred.

  • EMS events are also observed from the attempt showing the Domain Controller the issue was encountered with, such as "olddc1" in this example:

[cluster-01: secd: secd.conn.auth.failure:notice]: Vserver (svmad) could not authenticate over the network to server (olddc1). Error: Local error ().

[cluster-01: secd: secd.unexpectedFailure:debug]: vserver (svmad) Unexpected failure. Error: Machine account creation procedure failed

Loaded the preliminary configuration.
Successfully connected to ip 10.100.1.100, port 88 using TCP
Successfully connected to ip 10.100.1.100, port 389 using TCP 
Entry for host-address: 10.100.1.100 not found in the current source: FILES. Ignoring and trying next available source  Successfully connected to ip 10.100.1.100, port 88 using TCP **
FAILURE: Unable to SASL bind to LDAP server using GSSAPI: Local error  
Additional info: SASL(-1): generic failure: GSSAPI Error: Unspecified GSS failure.  Minor code may provide more information (Server not found in Kerberos database)  
Unable to connect to LDAP (Active Directory) service on olddc1.demo.netapp.com (Error: Local error)  
Unable to make a connection (LDAP (Active Directory):DEMO.NETAPP.COM), result: 7643 
Retry requested, but the retry window (7000 ms) has expired; giving up.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.