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External FPolicy Server Fails to Access ontap_admin$ Share with NT_STATUS_BAD_NETWORK_NAME over CIFS/SMB

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ontap-9
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nas
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Applies to

  • ONTAP 9
  • Fpolicy
  • CIFS/SMB

Issue

  • An external FPolicy server intermittently fails to access the hidden privileged share \\10.x.x.x\ontap_admin$ on a specific SVM.
  • Attempts to connect to the share fail with NT_STATUS_BAD_NETWORK_NAME.
Status Bad Network Name.png
  • ONTAP sktraces show a return code similar to rt=311, which maps to a share-not-found result during privileged-share evaluation.
FPolicyConfig.cc:5160 rt=311 RESULT_ERROR_CIFS_SMB_TREE_CNT_SHARE_NOT_FOUND)
  • The same privileged user and FPolicy configuration may work correctly on another SVM in the same cluster.

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