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Copy & Sync mount fails with permission denied due to SMB 3 encryption

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cloud-sync
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nas
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Applies to

  • BlueXP Copy & Sync
  • SMB 3
  • SMB 3 Encryption

Issue

  • Copy & Sync mount fails with permission denied.
  • Broker kernel logs show error 13:

[Thur Jan 1 00:00:00 1970] CIFS VFS: cifs_mount failed w/return code = -13

  • Manual mount shows permission denied:

[root@client mnt]# mount -t cifs -o username=user,domain=domain.local,vers=2.1 //server/volume /mnt/volume/ 
Password for user@//server/volume:  ********
mount.cifs kernel mount options: ip=192.168.0.5,unc=\\server\volume,vers=2.1,user=user,domain=domain.local,pass=********
mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg)

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