Skip to main content
NetApp Knowledge Base

CIFS timeout issues

  1. Last updated
  2. Save as PDF
Views:
2
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS

Issue

  • Intermittent timeouts and slowness were reported when accessing CIFS shares.
  • Users could see shares in file explorer, but accessing them resulted in indefinite spinning and no content display.
  • Some users reported slowness moving or accessing files.
  • EMS logs showed multiple Nblade.CifsOperationTimedOut alerts.
  • Error messages such as ‘An internal error occurred’ were observed.
  • CIFS check worked, and domain controllers responded in 6ms.
  • No recent changes or maintenance were performed prior to the issue.
  • Issue started after power surges and electrical instability (flickering lights due to wind).

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.