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CIFS Shares are unavailable due to KRB5_CONFIG_BADFORMAT because DC or DNS is unresponsive

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • CIFS/SMB
  • Kerberos
  • DC discovery

Issue

  • CIFS client hangs when navigating to share via \\name
  • CIFS client can successfully navigate to share via \\ip
  • EMS 
    •  [?] Thu Aug 21 08:27:24 +0000 [node-01: secd: secd.cifsAuth.problem:error]: vserver (svm1) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = x.x.x.x.x   [  9 ms] Error acquiring service credential for Vserver identifier (8). Improper format of Kerberos configuration file (KRB5_CONFIG_BADFORMAT). **[    11] FAILURE: CIFS authentication failed 
  • SECD
    • Failure Summary:
      Error: User authentication procedure failed
      CIFS SMB2 Share mapping - Client Ip = x.x.x.x
        [  9 ms] Error acquiring service credential for Vserver identifier (8). Improper format of Kerberos configuration file (KRB5_CONFIG_BADFORMAT).
      **[    11] FAILURE: CIFS authentication failed
       

 

 

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