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AV-connector fails to test connection to 1 SVM due to DNS configuration

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • Virus Scan (vScan)
  • AV-Connector
  • Domain Name System (DNS)

Issue

  • AV-connector connection to 1 vserver will not work via the MGMT-lif
  • Other vServer connections work as expected via their MGMT-lif
  • DNS lookup from the AV-server seems to fail

Example from Trellix:
Attempting reverse DNS lookup of 10.0.0.1
Found host netapp01.domain.com for IP 10.0.0.1
Failed forward DNS lookup of netapp01.domain.com (9003).
netapp01.domain.com resolves to multiple IP addresses; cannot use it.
10.0.0.1 could not be converted to a DNS name

 

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