'Could not add SMB file server' XCP file Analytics
Applies to
- ONTAP 9
- XCP File Analytics
Issue
- Add File Server to XCP File Analytics fails with "Could not add file server. File server details
not found."
- xcp.log shows multiple issues enumerating certain folders.
2025-07-11 16:19:29,320 - INFO - xcp.main - 380 - 8496 - XCP SMB 1.9.4P1; (c) 2025 NetApp, Inc.; Licensed to adminuser until Wed Apr 29 17:33:03 2026
2025-07-11 16:19:29,429 - INFO - xcp.main - 380 - 8496 - Build date: Tue Jun 24 12:40:17 PDT 2025
2025-07-11 16:19:29,804 - INFO - xcp.main - 380 - 8496 - Command: xcp show \\10.178.11.1XX
2025-07-11 16:19:29,914 - INFO - xcp.main - 380 - 8496 - User Name: adminuser
2025-07-11 16:20:34,788 - WARNING - xcp.show - 380 - 8496 - error getting space usage of "\\10.178.11.1XX\Internal Audit": The network name cannot be found.
2025-07-11 16:20:35,022 - WARNING - xcp.show - 380 - 8496 - error getting space usage of "\\10.178.11.1XX\~Unclaimed Property": Access is denied.